E-Services

eBranch

Nova CU's eBranch gives you control of your financial life. View your finances online anytime, day or night, from home, work, or on the road.

New Member? Contact us to register. You will be personally contacted by an Account Manager to set up your eBranch online enrollment.

Once you are set-up, would you like a mobile eBranch app for your phone? Just go to www.novacu.com on your phone's browser, click on Mobile Banking and look under the eBranch login to download the app for your phone. Or, search for Nova Credit Union mobile eBranch in the app store.

What do you need to access eBranch?

  • Personal computer and Internet connection (home or work)
  • Secure browser (Firefox, Chrome, Internet Explorer)
  • Smart Phone? We have an app for that too!

What can you do with free eBranch?

  • View savings, checking, and loan balances
  • View account transactions
  • View processed checks online
  • View, download, or print your monthly statement
  • Transfer funds among accounts
  • Schedule future transfers and recurring transfers
  • Re-order checks — you may also re-order checks online
  • Receive notifications
  • Change your address
  • Stop payment on non-cashed (paper) checks
  • Note: Mobile Deposit is only available on your Smart Phone

Choices:

  • Name your Nova CU accounts! (for example: Joe's College Account)
  • Easy download to spreadsheets, word processing, Microsoft Money, etc!
  • Choose how much information is shown on your screen
  • Email alerts, re-order checks, and send us a secure message anytime!

Additional Security Features

The first time you attempt to sign-on you will need to choose a watermark image. It is also possible that new security questions may be asked for as an additional layer of security.

eDeposit

eBranch Mobile Deposit is now available inside your eBranch app on your smart phone as part of our array of mobile services.

Use our free eBranch Deposit feature on your Smart Phone through eBranch.

  • TAP — mobile deposit inside your eBranch app
  • SNAP— pictures of the front and back of your check (be sure to sign it, print your account number and write For Mobile Deposit)
  • DONE — now you've deposited your check into your Nova CU account
  • GO! — you ain't got time to waste!

Need the eBranch app for your Smart Phone? Search for Nova CU mobile eBranch in the app store on your phone.

Note: eBranch Deposit may not be available on all devices. You may require approval to access the deposit feature. When making a deposit you will be alerted to funds availability and check holds. All checks deposited via REMOTE DEPOSIT CAPTURE must be endorsed "For remote deposit only at Nova CU" on the back of the check.

eBranch Mobile App

New — finger-scan technology and quick balance view

If you have a cell phone with fingerprint-scan technology, just update your current eBranch app and securely sign-on to your account information using your fingerprint! Additionally, you may choose an account for Quick View so that you don't have to open the app to find your checking or savings balance. Just go to your app store and search for Nova CU Mobile Branch to get the update.

We've got an app for that!

Got a Smart Phone? Just go to www.novacu.com on your phone — click on Mobile Banking and look under the eBranch login to download the Nova CU Mobile App for your phone. Or search for Nova CU mobile eBranch in the app store.

Use eBranch mobile to make a deposit! All part of our array of mobile services!

eBill Pay

Are you paying your bills at each individual service provider's website? If so, you have to keep up with several website addresses, user names, and passwords — one for the electric bill, another for the phone bill, one for the mortgage, and the list goes on!

Nova CU's eBill Pay allows you to pay ALL of your bills from one secure location with the click of a mouse. You can set up eBill Pay reminders via text alerts or email, and it tells you how much you paid each service provider in previous months.

To use eBill Pay you must have a Nova Credit Union checking account and be signed up for our online banking, eBranch. Once you are in eBranch, click on the eBill pay tab and check out the demo and registration!

If you need to register for eBranch, please contact an Account Manager.

eStatements

Go green! Save trees and time! Sign up for eStatements!

Benefits of eStatements (online monthly or quarterly statements):

  • Safe and secure! Your account statements are hosted inside your eBranch.
  • Easy access! Your statements are stored for up to 12 months. Check images are available too!
  • Save time! Your statement should be available for your review around the third business day of the month.
  • Instant Notification! You will receive an email notifying you when your statements are available for viewing.

Signing up for free eStatements is simple:

  • Sign into eBranch
  • Click on gray tab for eStatements (at top)
  • Follow the instructions to sign up for free eStatements.
  • Questions? Just email us!

Sprig

Now you have the ability to manage all of your credit union accounts from one app. Sprig® by CO-OP delivers P2P (Person to Person) payment capabilities and loan payments between credit unions. Need to transfer money to a fellow credit union member? You can do that through Sprig® just by using their cell phone number! No need to share account numbers or personal financial account information. Sprig® by CO-OP is available both as a mobile app and online at www.getsprig.com.

Card-Nav

Nova CU's Card-Nav app adds another layer of security to your Debit Card! You can deactivate your debit card when not in use and set alerts that will let you know if a card is used in an unusual or unapproved manner.

Controls

From the convenience of your smartphone, you can:

  • Turn the card on or off
  • Limit locations or geographic areas where the card may be used
  • Set thresholds for transaction amount
  • Set limits on transactions and merchants where the card can be used
  • Allow card use only when near your cell phone

Alerts

You can also choose to receive real-time alerts:

  • When the card is used in a location other than those specified by the member
  • When transactions are made over, or balances fall below, a pre-set amount
  • When the card is used for an unapproved transaction type or merchant type

To understand more about how Card-Nav can help you protect your Nova CU Debit Card, view this video about using Card-Nav for Card Control1 through your cell phone.

To download the Card Nav app, search for it in the Android or iPhone app store.