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Locations & Hours

Member Service Call Center

Our Member Service Call Center is open 24/7 during the evenings, weekends and most holidays. General information, account information and password assistance is available through the Call Center. Call any branch phone number or 800-865-0445 to speak to a representative.

Branches & Hours

In addition to Nova CU branch locations, members have access to over 60 Shared Branching Network locations in North Carolina and over 5,000 nationwide! At these co-operative credit union branches, Nova CU members may make deposits and withdrawals to their account.

Locate a Shared Branch or ATM nearest you or call 888-748-3266.

Text your zip code to 91989 to find nearby ATMs.

BranchAddressLobby HoursDrive-Thru Hours
Charlotte3601 Mulberry Church Rd.
Charlotte, NC 28208
(704) 392-3418
(704) 392-4489 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–5pm
Concord275 Branchview Dr. SE
Concord, NC 28025
(704) 782-1210 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–5pm
Greensboro4817 West Market
Greensboro, NC 27407
(336) 292 8340
(336) 292 8366 Fax
(800) 865-0445
Mon-Fri 9am–1:15pm, 2:15pm–5pm
Mon-Fri 9am–5pm
Hickory1022 11th Ave Blvd. SE
Hickory, NC 28602-4349
(828) 328-4529
828-304-9066 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–5pm
High Point315 East Green Drive
High Point, NC 27260
(336) 882-3926
(336) 882-0487 Fax
(800) 865-0445
Wed, Fri 8am–1pm
Kannapolis169 Dale Earnhardt Blvd.
Kannapolis, NC 28081
704-933-8952 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–5pm
Winston-Salem635 Coliseum Drive
Winston-Salem, NC 27106
(336) 723-1024
(336) 723-7967 Fax
(800) 865-0445
Mon-Fri 9am–1:30pm, 2:30pm–5pm
Mon-Fri 9am–5pm

Holiday Hours

ChristmasDecember 25, 2018Closed
New Year's DayJanuary 1, 2019Closed
Martin Luther King Jr. DayJanuary 21, 2019Closed
President's DayFebruary 18, 2019Closed
Memorial DayMay 27, 2019Closed
Independence DayJuly 4, 2019Closed
Labor DaySeptember 2, 2019Closed

Nova CU ATM Network

Welcome to the Wonderful World of Cooperatives! Nova CU belongs to the CO-OP ATM/Shared Branch Network which means members now have access to 30,000 Surcharge-Free ATMS and 5,000+ shared branches!


Be sure and download the APP for your smart phone! Search: CO-OP Financial Services in the APP store.

Check it Out: 7-Eleven & Kangaroo Express host your Surcharge-Free ATMs!

In addition to 30,000 CO-OP ATMs, members may access over 1,000 Cashpoints Surcharge-Free ATMs in North Carolina.


Can't find a CO-OP or Cashpoints ATM? Avoid ATM fees & surcharges by using the "cash-back" feature at most stores when making a purchase with your Nova CU ATM Debit Card.