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Locations & Hours

Member Service Call Center

Our Member Service Call Center is open 24/7 during the evenings, weekends and most holidays. General information, account information and password assistance is available through the Call Center. Call any branch phone number or 800-865-0445 to speak to a representative.

Branches & Hours

In addition to Nova CU branch locations, members have access to over 60 Shared Branching Network locations in North Carolina and over 5,000 nationwide! At these co-operative credit union branches, Nova CU members may make deposits and withdrawals to their account.

Locate a Shared Branch or ATM nearest you or call 888-748-3266.

Text your zip code to 91989 to find nearby ATMs.

Branch locations and hours
BranchAddressDrive-Thru HoursLobby Hours
CharlotteDirections to 3601 Mulberry Church Rd.
Charlotte, NC 28208
(704) 392-3418
(704) 392-4489 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–5pm
ConcordDirections to 275 Branchview Dr. SE
Concord, NC 28025
(704) 782-1210 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–5pm
GreensboroDirections to 4817 West Market
Greensboro, NC 27407
(336) 292 8340
(336) 292 8366 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–1:15pm, 2:15pm–5pm
HickoryDirections to 1022 11th Ave Blvd. SE
Hickory, NC 28602-4349
(828) 328-4529
828-304-9066 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–5pm
KannapolisDirections to 169 Dale Earnhardt Blvd.
Kannapolis, NC 28081
704-933-8952 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–5pm
Winston-SalemDirections to 635 Coliseum Drive
Winston-Salem, NC 27106
(336) 723-1024
(336) 723-7967 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–1:30pm, 2:30pm–5pm

Holiday Hours

Nova CU holiday dates and hours
Thanksgiving DayNovember 26, 2020Closed
Thanksgiving Day (observed)November 27, 2020Closed
Christmas EveDecember 24, 2020Credit Union closes at 1pm
ChristmasDecember 25, 2020Closed

Nova CU ATM Network

Welcome to the Wonderful World of Cooperatives! Nova CU belongs to the CO-OP ATM/Shared Branch Network which means members now have access to 30,000 Surcharge-Free ATMS and 5,000+ shared branches!


Be sure and download the APP for your smart phone! Search: CO-OP Financial Services in the APP store.

Check it Out: 7-Eleven & Kangaroo Express host your Surcharge-Free ATMs!

In addition to 30,000 CO-OP ATMs, members may access over 1,000 Cashpoints Surcharge-Free ATMs in North Carolina.


Can't find a CO-OP or Cashpoints ATM? Avoid ATM fees & surcharges by using the "cash-back" feature at most stores when making a purchase with your Nova CU ATM Debit Card.