Our Member Service Call Center is open 24/7 during the evenings, weekends and most holidays. General information, account information and password assistance is available through the Call Center. Call any branch phone number or 800-865-0445 to speak to a representative.
In addition to Nova CU branch locations, members have access to over 60 Shared Branching Network locations in North Carolina and over 5,000 nationwide! At these co-operative credit union branches, Nova CU members may make deposits and withdrawals to their account.
Locate a Shared Branch or ATM nearest you or call 888-748-3266.
Text your zip code to 91989 to find nearby ATMs.
| Branch | Address | Drive-Thru Hours | Lobby Hours |
|---|---|---|---|
| Charlotte | Directions to 3601 Mulberry Church Rd. Charlotte, NC 28208 (704) 392-3418 (704) 392-4489 Fax (800) 865-0445 | Mon-Fri 9am–5pm | Mon-Fri 9am–5pm |
| Concord | Directions to 275 Branchview Dr. SE Concord, NC 28025 (704) 795-0088 (704) 782-1210 Fax (800) 865-0445 | Mon-Fri 9am–5pm | Mon-Fri 9am–5pm |
| Greensboro | Directions to 4817 West Market Greensboro, NC 27407 (336) 292-8340 (336) 292-8366 Fax (800) 865-0445 | Mon-Fri 9am–5pm | Mon-Fri 9am–5pm |
| Hickory | Directions to 1022 11th Ave Blvd. SE Hickory, NC 28602-4349 (828) 328-4529 (828) 304-9066 Fax (800) 865-0445 | Mon-Fri 9am–5pm | Mon-Fri 9am–5pm |
| Kannapolis | Directions to 169 Dale Earnhardt Blvd. Kannapolis, NC 28081 (704) 934-2300 (704) 933-8952 Fax (800) 865-0445 | Mon-Fri 9am–5pm | Mon-Fri 9am–5pm |
| Holiday | Date | Hours |
|---|---|---|
| Memorial Day | May 27, 2024 | Closed |
| Juneteenth Nat'l Independence Day | June 19, 2024 | Closed |
| Independence Day | July 4, 2024 | Closed |
| Labor Day | September 2, 2024 | Closed |
| Columbus Day | October 14, 2024 | Closed |
| Veteran's Day | November 11, 2024 | Closed |
| Thanksgiving Day | November 28, 2024 | Closed |
| Day after Thanksgiving | November 29, 2024 | Closed |
| Christmas Holiday | December 25, 2024 | Closed |
Welcome to the Wonderful World of Cooperatives! Nova CU belongs to the CO-OP ATM/Shared Branch Network which means members now have access to 30,000 Surcharge-Free ATMS and 5,000+ shared branches!
Be sure and download the APP for your smart phone! Search: CO-OP Financial Services in the APP store.
In addition to 30,000 CO-OP ATMs, members may access over 1,000 Cashpoints Surcharge-Free ATMs in North Carolina.
Can't find a CO-OP or Cashpoints ATM? Avoid ATM fees & surcharges by using the "cash-back" feature at most stores when making a purchase with your Nova CU ATM Debit Card.