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Locations & Hours

Member Service Call Center

Our Member Service Call Center is open 24/7 during the evenings, weekends and most holidays. General information, account information and password assistance is available through the Call Center. Call any branch phone number or 800-865-0445 to speak to a representative.

Branches & Hours

In addition to Nova CU branch locations, members have access to over 60 Shared Branching Network locations in North Carolina and over 5,000 nationwide! At these co-operative credit union branches, Nova CU members may make deposits and withdrawals to their account.

To locate a Shared Branch or ATM nearest to you TEXT your zip code to 91989.

Branch locations and hours
BranchAddressDrive-Thru HoursLobby Hours
CharlotteDirections to 3601 Mulberry Church Rd.
Charlotte, NC 28208
(704) 392-3418
(704) 392-4489 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–5pm
ConcordDirections to 275 Branchview Dr. SE
Concord, NC 28025
(704) 795-0088
(704) 782-1210 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–5pm
GreensboroDirections to 4817 West Market
Greensboro, NC 27407
(336) 292-8340
(336) 292-8366 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–5pm
HickoryDirections to 1022 11th Ave Blvd. SE
Hickory, NC 28602-4349
(828) 328-4529
(828) 304-9066 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–5pm
KannapolisDirections to 169 Dale Earnhardt Blvd.
Kannapolis, NC 28081
(704) 934-2300
(704) 933-8952 Fax
(800) 865-0445
Mon-Fri 9am–5pm
Mon-Fri 9am–5pm

Holiday Hours

Nova CU holiday dates and hours
HolidayDateHours

Nova CU ATM Network

Welcome to the Wonderful World of Cooperatives! Nova CU belongs to the CO-OP ATM/Shared Branch Network which means members now have access to 30,000 Surcharge-Free ATMS and 5,000+ shared branches!

CO-OP ATMs

Be sure and download the APP for your smart phone! Search: CO-OP Financial Services in the APP store.

Check it Out: 7-Eleven & Kangaroo Express host your Surcharge-Free ATMs!

In addition to 30,000 CO-OP ATMs, members may access over 1,000 Cashpoints Surcharge-Free ATMs in North Carolina.

HELPFUL HINT!

Can't find a CO-OP or Cashpoints ATM? Avoid ATM fees & surcharges by using the "cash-back" feature at most stores when making a purchase with your Nova CU ATM Debit Card.